Help
Frequently asked questions
Find answers to common questions about shopping at Ravan Yadak here.
01 How do I place an order?
To place an order, first choose your desired product and select the size and color you want, then click the "Add to Cart" button. After completing your selections, go to the shopping cart page and complete the payment process.
02 How long does it take for an order to be delivered?
All orders will be delivered within 5 to 7 business days after final confirmation, and orders within Nishapur city take 1 to 2 business days.
03 What shipping methods are available?
Orders are shipped via two main methods: postal service and Tipax.
04 How much is the shipping cost?
Shipping costs vary based on the quantity, type, and weight of the orders. Shipping is charged as cash on delivery.
05 Can I exchange an ordered item?
Yes, you can exchange the item within 48 hours of receiving it. Return shipping costs will be the customer's responsibility.
06 How can I track my order?
After placing your order, a tracking code will be sent to you, which you can use to check the shipment status on the postal shipment tracking website.
07 Can I change my order after placing it?
Yes, you can edit your order before it has been approved by our specialist; otherwise, please coordinate with support.
08 Is bulk purchasing available?
Yes, you can contact support for bulk purchases.
09 Can I ship my order to someone else?
Yes, you can enter the recipient’s details in the shipping address section so the item is sent directly to them.
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